Transaction history

Transaction history

What does the date show?

This is the date and time at which the system processed the transaction.

What is the description area?

This column explains the nature of the transaction. It could be a purchase, withdrawal or a bonus in/out transaction, depending on the activity that was performed at the time.

What does the amount show?

This is the amount involved in the transaction. For bonuses, the bonus amount usually shows up in this section and would be preceded by the “purchase” transaction in a separate row.

What is the transaction ID?

This is a unique number assigned to each transaction. You can obtain complete details of a transaction using this number.

What does the status indicate?

This column tells you the status of the transaction in question. Most transactions are successful; only in rare instances will a transaction appear as unsuccessful.

How do I check my transaction history?

Log in to your account then select the “Transaction history” tile under the “Account” section.

Can I delete the transactions statement?

No. These financial records are important information and cannot be deleted.

Can I choose to hide the transactions details?

No. This information has been provided so that there is complete transparency in all of your financial transactions. You can check it any time you like.