Security question & answer

Security question & answer

What is the cash-out security feature?

The cash-out security feature adds an extra stage of validation when you make cash-outs. If you opt in for this feature, you will be prompted to answer your security questions when requesting to cash out.

How can I opt in for the cash-out security feature?

Please log in to your account, navigate to the profile section and select the “Account security feature” option.

How can I opt out of the cash-out security feature?

Please log in to your account, navigate to the profile section and select the “Account security feature” option. You will be asked to answer your security questions and validate your date of birth to confirm your opt-out request.

What do I do if I have forgotten my security question and answer?

If you have forgotten your security questions and answers, you can reset them by authenticating your password.